30-Day Buyback & Refund Policy
Compliant with the Consumer Protection (Direct Selling) Rules, 2021.
The promise
If you're not satisfied with any ACHT MART product, you may return it for a full refund within 30 days of delivery, no questions asked, provided the product is in resaleable condition (unopened or substantially unused).
How to return
- Email achtmarts2026@gmail.com with your order number and reason.
- We'll send you a return shipping label (free for buyback returns).
- Pack the item and drop with the courier within 7 days.
- Once received and inspected, we refund to your original payment method within 5-7 business days.
What happens to commissions on returned orders
Affiliate commissions for any returned order are automatically reversed. Commissions remain in a pending state for the entire 30-day buyback window — they only become payable after the window closes without a return.
Exclusions
- Products that are clearly used beyond inspection (more than 20% consumed).
- Products damaged by misuse (not by shipping).
- Orders past 30 days from delivery.